RETURN & REFUND POLICY
Thanks for shopping with us.
If you are not entirely satisfied with your purchase, we are here to help.
Cancellation & Refund Policy
At Limitless Flex we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Unfortunately, once a package has been shipped to the address specified by the customer we can not make changes to the delivery address.
====================>> RETURN POLICY <<====================
Not Happy with Your Order
If you are not happy about your purchase, 7 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
Please note: Shipping costs are non-refundable.
Damaged Items or Low Quality
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via email@example.com including a photograph demonstrating the poor quality or the damaged area of the item.
The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones.
We will use this information to help you with your order, and eliminate errors in future.
====================>> CANCELLATION <<=====================
Cancelling Unshipped-out Orders
If you are cancelling your order which has not yet to be shipped out, please kindly contact us via firstname.lastname@example.org. For the fastest resolution, please include your order number. Thanks!
Cancelling Shipped-out Order
If you are cancelling orders when your parcel has already been shipped out or on its way to destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. We will refund your payment after deducting shipping costs. Refund will be issued as soon as parcel begins to return.
====================>> Warranty <<========================
This warranty only covers manufacturing defects and does not cover:
Damage caused by accident
Normal wear and tear
Break down of colours and materials due to sun exposure
No returns/exchanges for products with water exposure will be accepted.